Refund policy

Refund Policy

We want you to be happy with your purchase. If something isn't right, contact us within 14 days of delivery.

Eligible issues

• Item arrived damaged
• Item is defective
• Wrong item received

How to request help

Email support with your order number, photos of the issue, and the product name. We'll review and offer a replacement or refund when appropriate.

Non-returnable items

• Items damaged after delivery due to misuse
• Opened consumables (such as sleeve packs) unless defective

Refunds are issued to the original payment method after approval. Shipping times for replacements follow our standard fulfillment windows.